The HR Team
  • Baltimore, MD, USA
  • Hourly
  • Full Time

Atlantic Design offers a competitive salary and generous benefits package in addition to providing you with the opportunity to be a part of a dynamic and growing company.

Are you looking for a fantastic job where you can gain business and technical skills in a growing company?

Do you thrive in a fast-paced, constantly changing environment?

Are you self-motivated and able to get the work done without a lot of direction?

Do you like doing whatever it takes to make a difference to every customer every time?

Atlantic Design, Inc is an established leader in the design of custom equipment for the blasting and coating industry. We are currently seeking a Sales and Service Assistant to add to our team for our growing company in the Baltimore area. This is an excellent opportunity for career minded individuals. This is a full-time position with benefits.

The Assistant will provide administrative support to our Sales and Service team throughout and after the sales process, ensuring superior customer relations and satisfaction. Responsibilities include responding to customer inquiries, assisting in resolving customer questions and issues, maintaining quote sheets, developing sales packets, coordinating schedules and pending customer tasks, interacting with all ADI departments to move decisions towards a solution. You will be successful in this position if you are engaged and energetic, can gather information from multiple sources to influence decision making, can work independently and follow through on projects with minimal direction, and have excellent attention to detail and organizational skills.

Expectations / Qualifications:

  • High School diploma or GED.
  • Minimum of 1 year of administrative or customer service experience.
  • Understanding of manufacturing / parts sales a plus.
  • Marketing experience or knowledge a plus.
  • A proven track record of building and maintaining effective customer relationships.
  • Effective interpersonal skills when dealing with company employees and customers at all levels. Lots of phone and email communications required.
  • Proficiency with Microsoft Office products, specifically Word and Excel.
  • Dependable with strong attention to detail.
  • Aptitude and interest in learning the ADI business.
  • Fast and eager learner.

Atlantic Design offers a competitive salary, a chance to grow and learn, a generous benefits package, in addition to providing you with the opportunity to be a part of a dynamic and growing company. Benefits include:

  • Company contributed medical insurance, as well as dental insurance.
  • Company provided life insurance and disability, as well as voluntary life insurance options.
  • Paid vacation and sick leave, as well as 8 paid holidays.
  • Employee Assistance, Travel Assistance, and Identify Theft Protection coverages.
  • Simple IRA Retirement Savings with company match.
  • Additional perks - Friday breakfasts, reduced priced BJ's membership, logo wear.

If you are interested and feel you are qualified for this position, then please apply. We would love to hear from you.

To learn more about Atlantic Design, visit Atlantic Design is an Equal Opportunity Employer.

Important note: Walk-in candidates and hard-copy resumes dropped off at our office will not be accepted and doing so will result in disqualification. We will only consider candidates that follow our call in or online resume submission procedures.

The HR Team
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