The HR Team
  • Baltimore, MD, USA
  • $12.50 per hour
  • Hourly
  • Seasonal

Port Discovery Children’s Museum provides you with the opportunity to make a difference in the community and in the lives of children. The museum is conveniently located right next to a subway stop, or we offer free parking to employees.

As a vital part of the Guest Services Department and Port Discovery team, Museum Experience Associates are responsible for providing guests with an excellent, memorable experience, stellar customer service, and supporting the Museum's mission and educational philosophy. As a member of our team, you'll support playful learning and discovery through meaningful interaction with children and adults, ignite imaginations, and promote the power of play in children through hands-on experiences.

We are currently looking for talented and creative individuals to be part time Museum Experience Associates for this holiday season.

This is an entry level, temporary and part-time position!!

Work schedule will be 9:30 am to 5:30 pm on Wednesdays AND Saturdays, plus Fridays or Sundays (for a total of 3 days per week, a set weekly schedule). We can offer up to 29 hours per week. Position is available November 17th through January 2nd.

Please be prepared to respond with your work arrangement preference when applying.

Port Discovery is seeking individuals who are:

  • Energetic, enthusiastic, creative, dependable and flexible
  • Passionate about play and making a difference in children's lives and the community
  • Comfortable engaging with parents and children of multiple age groups
  • Calm under pressure and have excellent communication skills

Primary Responsibilities:

  • Embody Port Discovery's educational and guest services philosophy through positive and proactive customer service interactions
  • Enthusiastically greet and engage with children and families throughout the museum to promote the power of play and a fun learning experience
  • Support and provide information regarding museum activities, programs, and events
  • Assist in quality control and maintenance of exhibit areas according to our safety, security, and cleanliness procedures
  • Other duties as assigned

Required Qualifications:

  • High School Diploma
  • One-year experience working or volunteering with children in an educational, arts, recreational or theatrical setting
  • Demonstrated ability to work well with children and adults in a welcoming, friendly, outgoing, and professional manner
  • Strong customer service skills
  • A background in theater, arts or education is a huge plus
  • Ability to express ideas clearly and present information effectively to museum guests
  • Ability to speak clearly and effectively in crowded settings
  • Ability to lift and/or move up to 25 pounds
  • Must be 18 years of age and able to pass a criminal background check

This is an entry-level position, with a starting rate of $12.50 per hour.

Port Discovery provides you with the opportunity to make a difference in the community and in the lives of children. Additional benefits include:

  • Convenient location next to a subway stop, or we offer free parking

Physical Demands & Work Environment:

Must be able to meet physical demands of job to include walking, standing, climbing, bending, kneeling and lifting / moving objects up to 25 pounds. Largest amount of time is spent standing. Must not be afraid of heights. Work is performed indoors, and the noise level is usually moderate to high. Must be comfortable working amongst small groups of children and caregivers.

Covid-19 Precautions:

  • Proof of Covid-19 vaccination or weekly testing
  • Virtual interview process
  • Personal protective equipment provided or required
  • Physical distancing guidelines in place
  • Capacity levels set in exhibit spaces
  • Sanitizing, disinfecting, or cleaning procedures in place
  • Daily health screening process

We will also provide you with a memorable experience of being part of a world-class institution, the ability for you to be a key ingredient in our creative and informal programming, and the opportunity to experience our unique job-related training. Bring us your enthusiasm and passion!

To learn more about Port Discovery Children's Museum, visit Port Discovery is an Equal Opportunity Employer.

The HR Team
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